FAQ

Questions travellers actually ask

Grouped so you can jump to the part you need. If your question is not here, write to us and it probably ends up on this page.

The basics

Is it really free?: Yes. Every walk on the site is free to read, screenshot and use. There is no account and no paywall. NaviTraveler does not sell products or paid services; all site content is free.
Do I need to download an app?: No. You prepare in a browser before you leave and then follow screenshots from your phone gallery. That is deliberate, because an app is one more thing that can fail to load abroad.
How long is a typical walk?: Most are 3 to 4 hours at a relaxed pace, including time standing around at stops. A few are shorter and a couple run longer. Every route page states the duration, distance and difficulty at the top.
Can I do a walk in the opposite direction?: You can, but the directions are written one way and some routes are built to finish at a viewpoint or a good place to eat. Reading the stop list first is worth a minute if you plan to reverse it.

What exactly do I screenshot?: Open Screenshot Mode on any route page and save each card in order: the route overview, then one card per stop, then the checklist and the emergency phrases. Keeping them in one album makes them easy to swipe through.
What if I lose my place on the route?: Return to the last landmark you recognise from the card and restart that instruction. Each stop names a larger nearby landmark for exactly this reason.
Do I still need an offline map?: Not for the route itself, but downloading the city area over wifi is a sensible backup and costs you nothing on the walk.
Will this drain my battery?: Far less than live navigation. Viewing saved images uses very little power compared with continuous GPS and map tiles, which is one of the main reasons we work this way.

How do I report something that has changed?: Use the contact form and give us the walk name and the stop number. Corrections from people who have just walked the route are the fastest way we improve them.
Are the walks suitable for children?: Many are, particularly the shorter flat ones. Check the difficulty and the distance, and read the Before You Go notes, which flag long stretches without a break or a toilet.
What about mobility limits, stairs and steep streets?: Difficulty ratings are honest, and stop directions mention slopes, cobbles and stairways where they matter. Viewpoint walks almost always involve a climb. Check each route's Before You Go notes before choosing a walk that fits your mobility needs.
Can I print a walk?: Yes. Printing the route page works, and some people prefer paper in heavy rain. The text does not rely on the images.
What if the weather turns?: Check the forecast before you start. If it looks bad, the Rainy Day walks are built around covered arcades, halls and galleries, and they say honestly which sections are still exposed.

Send us the detail and we will answer within two working days.