Legal

Refund and Cancellation Policy

NaviTraveler does not sell any products or paid services. All content on this site is free. This policy explains how that applies to refunds and cancellations, including flights found through our independent search partner.

Last updated: 13 October 2026

1. Scope

This policy applies to the NaviTraveler website operated by NaviTraveler LLC. It should be read together with our Terms of Use. It does not replace the terms of any airline, travel agency or independent search partner.

2. All site content is free

Every walking route and all other content published on NaviTraveler are free to read, save and follow. No payment, subscription or account is required. NaviTraveler does not sell products or paid services and does not accept payments for access to its content.

Since no payment is collected by NaviTraveler, there is no purchase to cancel and no refund to issue for using our website or walking routes. You can stop using the content at any time without contacting us.

3. Independent flight search

Flight search is provided by Travelpayouts, an independent travel search partner. Search details and technical data are processed by the partner under its own privacy policy, and the partner may set its own cookies. NaviTraveler does not sell tickets. Prices are confirmed, and bookings and payments take place on the airline or travel agency website under that provider's terms. We may receive a commission at no extra cost to you.

A search result is not a booking or a guarantee of a fare. Review the final price, baggage allowance, itinerary and applicable booking conditions on the airline or agency website before making a payment.

4. Flight cancellations, changes and refunds

For a flight booked after using the search tool, contact the airline or travel agency that accepted your booking and payment. Its terms and applicable law determine whether a cancellation, change or refund is available. Use the contact details and booking reference in your confirmation.

NaviTraveler cannot cancel or change these bookings, issue refunds for them, or resolve payment disputes on the provider's behalf. Questions about payments or refunds should be directed to the airline or agency, and where appropriate your payment provider.

5. Weather, closures and route changes

Walking routes are informational guidance. Weather, closures, strikes or other local conditions may affect a walk. Check current conditions and adapt or skip stops as needed. Because our content is free, these events do not create a refund claim against NaviTraveler. They do not change any rights you have under a separate travel booking.

6. Website questions and corrections

If you find a route error or have a question about the website, please contact us. Include the route name and stop number where relevant. For flight booking or payment questions, contact the airline or agency instead. Please do not send us payment card details.

7. Contact us

For questions about this policy, contact NaviTraveler LLC, 300 E Central Ave, Mackinaw City, MI 49701, US, by phone at +1 906-298-7381 or by email at legal@navitraveler.com.